Here at Black Pods, our #1 priority will always be our customers' satisfaction. Due to our extremely high demand & daily order volume our current Average shipping time is 7-14 days with some orders around 3 weeks. If your package is not received within this time frame, do not worry, your pods are on their way to you! We process and begin the fulfillment process on all orders within 24 hours guaranteed. We also send you a tracking number with a direct link to track your order. We are working on getting our shipping times down to 2-7 days in the near future and we appreciate your support and understanding for the time-being! Shipping to some countries may take longer than others. If your tracking code does not work at first please use and type in your code manually for it to work :)